Produce beautiful embroidered products and amaze your clients. Focus more on closing deals and let us manage your digitizing.
Every business has it’s own principles of quality measures.
That is why we establish a standard for your business in the first place, to provide consistent digitizing service without any troubles.
Becoming part of your promise made to your client means us to provide accurate and on time.
We have two turnaround times you can select.
Urgent shifts your order at the top of our queue, so its the next job we do.
In normal circumstances, 8 hours is the processing time we take.
When you win a deal, we win too. Our estimates can give you a basic idea of how many stitches will a design take.
So, you can make your calculations and plan your quotes accordingly.
The samples we do can not only test embroidery design’s stability. But it can also act as a Proofing material for you.
A few things we add on sample sew-outs.
We design your embroidery files with the worlds most renowned digitizing software.
And we say, “NO TO PIRACY”.
Variety of file formats we can provide to you for maximum compatibility with your machine or software.
Wilcom – EMB
Tajima – DST
Melco – EXP
Melco – CND
Brother – PES
Barudan – DSB
Janome – JEF
Pfaff- PCS
Husqvarna – HUS
Compucon – XXX
All production-related information on a single worksheet helps you know what color, size, etc. you’re working with.
Production worksheets come with every design we make.
Our team of expert digitizers can help you come up with what you have in mind. Using their skills and techniques they can create artistic embroidery designs.
A few to mention are below.
Embroiderers use various styles to create eye catching embroidered products.
We can create styles in embroidery digitizing.
The most common style used. Includes mainly satin and tatami stitches.
Great style for creating raised embroidery that stands out.
Another style that no only looks good, but a cost saver. Can be used to replace tatami fills in large areas.
Embroidery digitizing can expand to a lot of types and use cases.
We have included some of most popular types.
Get business logos digitized for embroidery, keeping their appearance intact.
Embroider for teams, small or large with ease.
Create customized products for you clients with their initials or monograms.
Convert photos to embroidery with photo digitizing.
Methods are basically about how the products are embroidered on the machine. The industry uses mainly two methods to embroider.
We can optimize the digitized file to adapt the method.
Embroider on products that are open like table cloths, aprons, towels etc. or unstitched garments.
Add value to ready made products by embroidering on.
We have built our pricing model to fit every business type and size. No matter if you are a Embroiderer or a Promotional Distributor you can select the desired pricing model.
The pricing is split into two categories Stitch based and Flat (per Design).
We can provide you with a sample test on our Tajima machines with the exact fabric.
Jump the queue with a little additional. Next order processed, will be yours!
Quality or stitching issues? mistakes or blunders made by us? We correct them anytime you want. No time limits, its lifetime.
Text changes or anything that was not instructed originally.
Downsizing of designs are done absolutely free. In case the design is reduced drastically, such as reducing from 12 Inches to 4 Inches, it may require amendments or reproduction. Amendment fee will be charged.
For Stitch Based. Difference between stitches are charged.
For Flat Rates. No Charge if the size remains within the range. Otherwise the amount difference between the next size will be charged.
We have compiled a few questions related to embroidery digitizing. To help you find your answers.
After successfully signing up, your journey with our embroidery digitizing service begins with a tailored onboarding experience aimed at ensuring you have a seamless and insightful start:
Welcome Onboard: Upon completing the signup process, you’ll receive a warm welcome, including essential account details and resources to kickstart your embroidery digitizing journey with us.
Introduction to Test Files: As part of the onboarding, we provide you with a set of test files specifically crafted to showcase the capabilities of our embroidery digitizing service. These files serve as practical examples, allowing you to gauge the intricacies of alignment and adjustment according to your unique embroidery standards.
Hands-On Experience: Dive into these test files to explore the functionalities and features of our embroidery digitizing platform. Use this hands-on experience to familiarize yourself with the tools, understand the digitizing process, and ensure that our service aligns seamlessly with your specific design and quality requirements.
Feedback Loop: Your feedback on the test files is invaluable to us. Share your thoughts, preferences, and any specific standards you uphold for your embroidery designs. This feedback loop helps us tailor our digitizing service to meet your expectations and ensures that the final embroidered product aligns precisely with your vision.
Dedicated Support: Our dedicated support team is here to assist you throughout the onboarding process. Whether you have questions about digitizing techniques, encounter challenges with specific designs, or need clarification on any aspect of our service, we’re ready to provide the guidance you need.
Next Steps: Based on your feedback and experience, we’ll guide you on the next steps. This may include additional training resources, customization options, or specific features that cater to the unique requirements of your embroidery business.
Embarking on this journey with us means not only gaining access to a powerful embroidery digitizing service but also receiving the support and resources necessary to elevate your designs to the highest standards. We’re excited to have you on board and look forward to helping you achieve excellence in your embroidery endeavors.
Free Trial Offer for Eligible Clients
Yes, we offer a free trial for our services exclusively to eligible clients in the embroidery industry. To qualify for the free trial, you must fall under one of the following categories:
Embroiderers: Individuals or businesses specializing in embroidery services.
Screen Printers: Those engaged in the art of screen printing, particularly in relation to textiles and promotional products.
Promotional Businesses: Companies involved in the creation and distribution of promotional products, with a focus on embroidery-related items.
Other Businesses Directly Related to Embroidery: Any other business directly associated with the embroidery industry.
How to Check Eligibility and Activate the Free Trial:
To determine your eligibility and activate the free trial, please follow these steps:
Registration: Sign up on our platform and complete the registration process.
Verification: After the registration, you will be emailed to provide information about your business. Our team will verify your eligibility based on the provided details.
Approval: Once your eligibility is confirmed, your account will be approved for the free trial.
Access: You will gain access to the full range of our services for the duration of the trial period.
Benefits of the Free Trial:
Explore Features: Test out all the features and functionalities of our services tailored to the needs of embroidery professionals.
Evaluate Performance: Assess the performance and compatibility of our platform with your specific business requirements.
Hands-On Experience: Gain a hands-on experience of how our services can enhance your embroidery, screen printing, or promotional business.
Important Note:
The free trial is designed to provide eligible clients with an opportunity to experience our services firsthand. If you have any questions or need assistance during the trial period, our customer support team is available to help.
We look forward to supporting your business and helping you thrive in the embroidery industry.
No, we’ve designed our payment process to be convenient and transparent. You won’t be charged anything in advance. Here’s a step-by-step breakdown of how it works:
Digitizing Process: Once you submit your design for digitizing, we initiate the process without any upfront payment. Our team works on transforming your design into a high-quality embroidery file.
Preview Delivery: After the digitizing process is complete, we provide you with a preview of the digitized design. This step allows you to review and ensure that the digitized version meets your expectations and aligns with your embroidery standards.
Payment Approval: Only after you have reviewed the preview and are satisfied with the results, do we request payment. There’s no obligation to pay until you’re confident that the digitized design meets your requirements.
Payment and Download: Once your payment is approved, you can conveniently download the finalized embroidery files. This ensures that you have complete control and satisfaction before making any financial commitment.
By adopting this payment model, we aim to prioritize your satisfaction and provide you with the confidence that you’re paying for a digitized design that aligns perfectly with your vision. If you have any questions or concerns about the payment process, our customer support team is available to assist you. We look forward to delivering exceptional digitized designs tailored to your embroidery needs.
No, the actual running or production of the embroidery file is contingent upon payment. However, we provide you with a crucial preview or, if requested, a scanned sample sew-out before you make any payment. Here’s how the process works:
Preview or Sample Sew-Out: Once the digitizing process is complete, we offer you a preview of the digitized design. This preview gives you a visual representation of how the final embroidery will appear. Additionally, if you choose to order a sample sew-out, we can provide you with an actual physical sample for further assessment.
Review and Approval: Take the time to review the preview or sample sew-out to ensure it meets your expectations. This step allows you to confirm that the digitized design aligns with your vision and quality standards.
Payment Requirement: Following your review and approval, we will request payment to proceed with the finalization of the digitized files. This step ensures that you have complete control over the payment process and only proceed when you are satisfied with the preview or sample.
Download After Payment: Once your payment is processed, you will gain access to the digitized embroidery files, and you can proceed with the production run confidently.
While you won’t be able to run the file before payment, we prioritize your satisfaction by providing a thorough preview or sample sew-out phase. This approach ensures that you have a clear understanding of the final product before making any financial commitment. If you have any questions or specific requests regarding this process, our customer support team is here to assist you. We are committed to delivering a digitizing service that aligns perfectly with your embroidery needs.
We understand the importance of getting your digitized design just right, and that’s why we offer unlimited edits. There are no limits whatsoever on the number of edits you can request. We are committed to working collaboratively with you until you are completely satisfied with the final result.
Our goal is to ensure that the digitized design aligns precisely with your vision and meets your embroidery standards. So, feel free to provide feedback, request adjustments, and iterate until you achieve the perfect design for your embroidery project. Your satisfaction is our priority, and we will continue to work diligently until we fulfil your expectations.
Our commitment is to prioritize edits for your digitized design as soon as possible, recognizing that this is an even higher priority than our urgent orders. However, the timeframe for edits can vary based on the complexity and extent of the adjustments needed. Here’s a breakdown:
ASAP Priority: Edits are treated as a top priority, and our team strives to address them as quickly as possible. We understand the urgency and importance of refining the digitized design to meet your specifications.
Workload Consideration: The actual time required for edits depends on the amount of work involved. While we aim for swift turnaround times, more intricate edits or extensive revisions may take a bit longer. Our goal is to balance speed with precision to ensure the highest quality in the final digitized design.
Communication and Collaboration: We maintain open communication throughout the edit process. If there are specific deadlines or time constraints on your end, please communicate them to our team. We are here to collaborate and accommodate your timelines as much as possible.
Continuous Updates: You will receive updates on the progress of the edits, ensuring transparency and keeping you informed about the status of your request.
Our focus is not just on speed but on delivering edits that meet your expectations. If you have specific time constraints or urgent requirements, please communicate them, and we’ll do our best to align with your schedule. Your satisfaction remains our utmost priority throughout the entire digitizing process.
No, you do not need any software for the ordering or downloading process. Our platform is designed to be user-friendly, allowing you to seamlessly place orders and download digitized files without the need for additional software.
However, if you wish to edit or view your embroidery design before or after the digitizing process, you may choose to use embroidery software. The decision to use such software is entirely optional and based on your preferences and requirements. There are various embroidery editing tools available in the market, and you are free to select the one that best suits your needs.
Our goal is to provide a hassle-free experience for ordering and receiving digitized designs, and you can choose whether or not to use additional software for further customization or review. If you have any questions or need guidance on compatible software, our support team is here to assist you in making the process as smooth as possible.
Urgent orders are given the highest priority in our workflow, ensuring that they are processed with speed and efficiency. Here’s a detailed overview of how urgent orders are handled:
High Priority Status: Urgent orders are automatically assigned a high-priority status within our system. This means they are placed at the forefront of our queue, ensuring swift attention and processing.
Immediate Processing: Our team understands the time sensitivity of urgent orders. As soon as your urgent order is received, we initiate the digitizing process without delay. This immediate processing helps expedite the overall turnaround time.
Timeframe Considerations: While urgent orders are processed with utmost speed, the actual time it takes to complete the digitizing may vary based on the complexity of the design and the specific requirements. We assess the intricacy of the work and allocate the necessary resources to ensure both speed and precision.
Communication on Timing: Throughout the process, we maintain clear communication on the expected timeframe for your urgent order. If there are any specific deadlines or time constraints on your end, please communicate them to our team. We are dedicated to accommodating your urgent needs to the best of our ability.
Quality Assurance: Despite the urgency, we prioritize maintaining the highest quality standards for your digitized design. Our commitment to quality remains unwavering, ensuring that even urgent orders meet or exceed your expectations.
If you have an urgent order, simply inform us during the submission process, and we will prioritize it accordingly. Our goal is to provide a reliable and efficient solution for your time-sensitive embroidery digitizing needs. If you have any specific requirements or questions, our support team is ready to assist you throughout the process.
The production worksheet will be delivered in PDF format. PDF (Portable Document Format) is a widely recognized and versatile file format that ensures compatibility across various devices and operating systems. Here are the key benefits:
Universal Accessibility: PDF files can be opened using any PDF reader, making them accessible on both desktop and mobile devices. This ensures that you can view the production worksheet seamlessly, regardless of the platform you are using.
Printable: PDFs are designed to be easily printable, allowing you to generate hard copies of the production worksheet if needed. This feature is particularly useful for reference or sharing within your team.
Maintained Formatting: PDFs retain the formatting of the document, ensuring that the layout, fonts, and images are preserved as intended. This consistency is crucial for accurate communication and interpretation of the production details.
To access and review the production worksheet, simply use any standard PDF reader available on your device. If you have specific preferences or require assistance with opening or printing the PDF, our support team is ready to provide guidance. Our aim is to deliver the production worksheet in a format that is convenient, accessible, and compatible with your workflow.
Yes, as part of our comprehensive service, we provide additional outline files for every applique design. These files play a crucial role in the applique production process, especially when utilizing laser cutters for precision cutting.
Outline Files for Appliques:
Purpose: The outline files are specifically created to serve as a guide for laser cutters during the applique cutting process. They define the precise contours and edges of the applique design, ensuring accuracy in the cutting phase.
Compatibility: These outline files are compatible with a variety of laser cutting machines, allowing for seamless integration into your applique production workflow.
Easy Integration: Simply provide the outline files to your laser cutting system, and it will use this information to cut the applique materials with precision. This streamlines the production process and contributes to the overall quality of the final applique.
Enhanced Efficiency: By including these outline files, we aim to enhance the efficiency of your applique production, ensuring that the cutting process aligns perfectly with the digitized design.
If you have specific preferences or requirements regarding the outline files for your appliques, feel free to communicate them during the order placement process. Our goal is to provide a comprehensive solution that meets the diverse needs of your applique production, combining the precision of digital design with the practicality of laser cutting technology.
We are committed to providing you with peace of mind, and that includes the assurance that your designs are securely stored for a lifetime. There are no time limits or restrictions on the duration for which we will maintain your digitized designs. Whether you need to access them weeks, months, or even years later, you can trust that your designs will be available whenever you require them.
Our aim is to build a lasting relationship with our clients, and part of that commitment involves offering the convenience of accessing your digitized designs at any time without the concern of expiration. If you have any specific questions or requests regarding the storage and retrieval of your designs, our support team is here to assist you throughout the entire lifetime of your association with our embroidery digitizing service.
